We have simplified the setup for the Cloud CostManager Client follow the steps and you will be running in no time, but if you have any issues let us know and we will log in and correct
Download the base client from the attachment at the foot of this solution
Run the file when downloaded (sometimes you may see a warning, just allow to run regardless of the message
in Windows 10 a blue screen may show, click on "More info" then click on "Run Anyway"
follow ALL the defaults, but remember to tick the "desktop shortcut" checkbox
the app should be installed to the C:\Remote folder
Unfortunately with the different browsers and versions of Windows these instructions will vary slightly